Skip to content

info@zema.org.zm

Online Licensing

Online EA Application

About Us
ZEMA Services
- Environmental Legislation
  
  Environmental Management Act
  
  Statutory Instruments
  
  Regulations Feedback New
  
  Licensing
  
  Emissions
  
  Pesticides and Toxic Substances
  
  Waste Management
  
  Hazardous Waste
  
  Ozone Depleting Substances
  
  Application Forms
  
  environmental assessment
  
  Environmental Impact Assessment
  
  environmental awareness
News & Updates
Publications
- Reports
  
  Annual Reports Download
  
  State of Environment Reports Download
  
  Environmental Outlook Reports Download
  
  Strategic Plans and Service Charters Download
  
  Environmental Impact Statements
  
  Environmental Impact Statements Download
Media Centre
Contact Us

About Us
ZEMA Services
- Environmental Legislation
  
  Environmental Management Act
  
  Statutory Instruments
  
  Regulations Feedback New
  
  Licensing
  
  Emissions
  
  Pesticides and Toxic Substances
  
  Waste Management
  
  Hazardous Waste
  
  Ozone Depleting Substances
  
  Application Forms
  
  environmental assessment
  
  Environmental Impact Assessment
  
  environmental awareness
News & Updates
Publications
- Reports
  
  Annual Reports Download
  
  State of Environment Reports Download
  
  Environmental Outlook Reports Download
  
  Strategic Plans and Service Charters Download
  
  Environmental Impact Statements
  
  Environmental Impact Statements Download
Media Centre
Contact Us

About Us
ZEMA Services
- Environmental Legislation
  
  Environmental Management Act
  
  Statutory Instruments
  
  Regulations Feedback New
  
  Licensing
  
  Emissions
  
  Pesticides and Toxic Substances
  
  Waste Management
  
  Hazardous Waste
  
  Ozone Depleting Substances
  
  Application Forms
  
  environmental assessment
  
  Environmental Impact Assessment
  
  environmental awareness
News & Updates
Publications
- Reports
  
  Annual Reports Download
  
  State of Environment Reports Download
  
  Environmental Outlook Reports Download
  
  Strategic Plans and Service Charters Download
  
  Environmental Impact Statements
  
  Environmental Impact Statements Download
Media Centre
Contact Us

ZEMA SERVICE CHARTER 2022-2026

ZEMA Home
Docs
ZEMA SERVICE CHARTER 2022-2026

Search Files

View Categories

Home
Docs
Strategic Plan and Service Charter
ZEMA SERVICE CHARTER 2022-2026

ZEMA SERVICE CHARTER 2022-2026

0:00 / 0:01

View as Markdown Open this page as plain Markdown (opens in a new tab)
Open in ChatGPT Ask questions about this page (opens in a new tab)
Open in Claude Ask questions about this page (opens in a new tab)
Open in Google AI Studio Ask questions about this page (Google account required) (opens in a new tab)

Download: ZEMA_Service Charter

What are your Feelings

Share This Article :

ZEMA 2022-2026 STRATEGIC PLAN ZEMA 2022-2026 STRATEGIC PLAN

Download Environmental Impact Statements

You can Download the latest EIS Documents from our online repository

Zambia Environmental Management Agency (ZEMA) formerly the Environmental Council of Zambia (ECZ) has the mandate to do all such things as are necessary to ensure the sustainable management of natural resources and protection of the environment, prevention, and control of pollution.

Quick Links

ESPMP Project
EP-JSLP
EIA
Licensing

Contact Us

Plot No. 6975 Corner Church and Suez Roads,
Lusaka, Zambia

+260-211-254023/254059

info@zema.org.zm

Operating Hours:

Monday – Friday: 8:00 – 17:00
Weekend & Holidays: Closed

Facebook Twitter Youtube Linkedin Instagram

SMS Subscription

Get the latest ZEMA News and Updates via SMS.

© 2026 Zambia Environmental Management Agency. All rights reserved.