---
title: FEEDBACK AND GRIEVANCE REDRESS MECHANISM(FGRM)
description: "[EP JSLP_FGRM_221018_Final Version](https://www.zema.org.zm/wp-content/uploads/2025/04/EP-JSLP_FGRM_221018_Final-Version.pdf)[Download](https://www.zema.org.zm/wp-content/uploads/2025/04/EP-JSLP_FGRM_221018_Final-Version.pdf)"
url: "https://www.zema.org.zm/docs/feedback-and-grievance-redress-mechanismfgrm/"
updated: "2025-04-28"
category: EPJLSP Documents
---

# FEEDBACK AND GRIEVANCE REDRESS MECHANISM(FGRM)

[EP JSLP_FGRM_221018_Final Version](https://www.zema.org.zm/wp-content/uploads/2025/04/EP-JSLP_FGRM_221018_Final-Version.pdf)[Download](https://www.zema.org.zm/wp-content/uploads/2025/04/EP-JSLP_FGRM_221018_Final-Version.pdf)